Accessibility Statement

Our Commitment

We believe that every person deserves equal access to information about our residential care services. Just as we provide compassionate, personalized care within our homes, we strive to make our digital presence welcoming and accessible to all visitors, including those with disabilities.

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. The guidelines have three levels of accessibility: A, AA, and AAA. We have chosen Level AA as our target.

Measures We Take

Harmony House takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our website development process
• Provide text alternatives for non-text content
• Ensure sufficient color contrast between text and backgrounds
• Make all functionality available from a keyboard
• Provide clear and consistent navigation
• Use descriptive link text and headings
• Ensure forms are properly labeled and accessible
• Design responsive layouts that work across devices and screen sizes

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve any accessibility barriers. Known limitations include:

• Some older PDF documents may not be fully accessible to screen readers
• Some third-party content or embedded media may not meet accessibility standards

We are working to address these limitations and will update this statement as improvements are made.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or need information in an alternative format, please contact us. We will make every effort to provide the information you need in an accessible format.

Alternative Access

If you are unable to access any content or feature on our website due to a disability, we are happy to assist you. Please contact us by phone or email, and we will provide the information you need through an alternative method.