Privacy Policy

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a contact form or tour request
• Submit a franchise interest form
• Call or email us directly
• Inquire about admissions or services

This information may include your name, email address, phone number, mailing address, and any details you provide in your message or inquiry.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website or search terms

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Schedule tours and process admissions inquiries
• Follow up on franchise interest submissions
• Improve our website and services
• Send relevant communications with your consent
• Comply with legal and regulatory obligations

3. Protected Health Information (HIPAA)

As a residential care facility, Harmony House is committed to protecting the health information of our residents in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Nevada state regulations.

Resident health information is handled under a separate Notice of Privacy Practices provided directly to residents and their authorized representatives at the time of admission. This website Privacy Policy applies to information collected through our website and does not govern resident health records.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, regulation, subpoena, court order, or governmental request.
• Safety: To protect the rights, property, or safety of Harmony House, our residents, staff, or the public.

5. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.